A testament to buying locally!!!

Discussion in 'Equipment' started by tuberider, Aug 20, 2010.

  1. tuberider

    tuberider Guest

    A little over a year ago I purchased a couple of new Lumatek ballasts, Lumenarec Reflectors, bulbs and other odds and ends from Pacific Garden Supply (PGS), sure I could have gotten it elsewhere for a lower price, but I've always liked Tom and Dan and I've learned a ton about lighting from them, I thought it would be nice to return the favor and put my money where my mouth is.

    Yesterday I received my new Ushio 20k+ bulbs from another local business, coralreefecosystems.com, Steve is another stand up guy who you can trust to get good info from. Anyway, one of my ballasts will not fire either Ushio bulb, yet will fire any other bulb try. I placed a call to Dan at PGS this morning and much to my surprise he said, "lets just swap the ballast out", it's been over a year and it won't fire one silly little bulb yet he didn't even hesitate to do the swap, he even offered to ship a loaner down until I can get up there to do the exchange. Now I know why made the purchase that I did, in just about any other situation I'd be hosed.

    Thanks PGS!!!
  2. eldiablosrt8

    eldiablosrt8 Sponsor

    thats what i like to see.....
  3. r0ck0

    r0ck0 Guest

    Makes me glad I purchased my setup from him as well. Dan was a nice guy and even gave us a tour of his workshop where he builds the lights. Very cool.
  4. patchin

    patchin Facilities / Event Coordinator

    Great news, J.
  5. gimmito

    gimmito Guest

    Funny you should mention the Lumenarcs Jeremy. I've been corresponding with Tony Vargas regarding my setup and he recommended the Lumenarc 3's for my setup. Sanjay Joshi recommends the Lumenmax reflectors...decisions...decisions. :~
  6. GreshamH

    GreshamH Guest

    I bet Sanjay said the LM would blend together (IE. less harsh lines) better or something along that line?
  7. gimmito

    gimmito Guest

    Quote: "With a tank 4ft from to back... I would strongly suggest going with the largest reflectors you can find, else you are going to have to double up. I would suggest the LumenMax from sunlight supply, they are almost 22" square and will give you a very good spread." Sanjay

    I can just fit those bad boys in my hood...what do recommed by the way Gresham ?
  8. tuberider

    tuberider Guest

    Lumenarc IIIs are 19.5".....
  9. GreshamH

    GreshamH Guest

    I'm partial to LA's but I like the LM's as well.


    LM's you can't get glass for so I don't use them in my set-ups.
  10. sfsuphysics

    sfsuphysics Guest

    Jeremy that is totally super cool!

    Now my question is whether or not that company would do that for anyone, or just the people who they know/do a lot of business with.
  11. GreshamH

    GreshamH Guest

    But LB's do not accept glass???? You mean you are leaning to LA's (LumenArcs) ?
  12. GreshamH

    GreshamH Guest

    That is one of the reason why I went with LA's for my new tank, but I got minis as I needed a little room for LED's :) I also use the AC feature and I suck air though them. Word of warning if you plan on doing the AC part, don't pull too much air over the bulbs, you don't want to cool them too much as it changes their lifespan and the color output.
  13. sfsuphysics

    sfsuphysics Guest

    Yeah, that's why I did a smaller reflector on my 4x3 footprint 180, well not only would the larger ones hang over the edge a tiny bit, but I always wanted room for the supplemental blues and actinic.

    That said.. I need to find a LM-Mini because I'm going to redo the lighting again. Merging out all the T5s for some of the LEDs
  14. tuberider

    tuberider Guest

    I don't fall under either of those categories, they're just good hippies :)
  15. screebo

    screebo Guest

    Good point, Senior Tubster
  16. GreshamH

    GreshamH Guest

    I've heard it from numerous people, connected and non connected. When I first dealt with them they didn't know who I was and I got STELLAR treatment. I have been a fan ever since. CS and quality is top notch!!!
  17. bookfish

    bookfish Guest

    I think that's right. We all got to know PGS originally through our first dealings with them, when we didn't know them personally and were not repeat customers.
  18. GreshamH

    GreshamH Guest

    I'm sure there's more then a few that bought stuff from them after getting to know them :D
  19. gimmito

    gimmito Guest

    That's why I was leaning towards the Lumenbrites. I like the idea of a low-e glass for minimal light loss and in case the bulb burst.
  20. gimmito

    gimmito Guest

    I talked to Mike at Reef Specialty and he said they have low e glass.


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