Just Checking in...

Just making sure you guys are still up and running. I've made several calls, all straight to voice-mail. And sent a couple PM's here on the forums. Nothing has been responded to or acknowledged...

Everything alright?
Are you guys still in business?
Are you still taking orders?

Thanks,
Dustin

 

I sent an email out to the person that handles all the clubs. I will let you know if I get a response.

 

Good thing I have this handy gift certificate :~

 

If you order something with the GC I am sure it will be fine. They are still a sponsor on RC so I know they are in business.

 

BTW, just so that I have an idea. Did you email them or leave a message on their voicemail? I don't think the forum is checked all that often.

 

I just got an email from them today.
"Check valves are in the mail"

 

I received a response 25 minutes ago...

I called them and left 4 voice-mails, sent 2 in forum PM's, and the final way I was able to get a hold of them was via the contact them on their page.

Things have been worked out, it seems the person in-charge of responding to forums etc. only comes in twice a week, but even with that I left messages last week and this week.

 

They answered my questions and after the club discount are getting about $450 from me for basically a customized RO/DI system and a few extra's...

Glad they got a hold of me... I prefer to do business with supporters of my hobbies and local shops over random online places...

I consider BAR more of a home then RC, so I'd rather support BAR's sponsors first over RC sponsors...

Thanks for all the help everyone.

 

Hey Guys!!

We are still in business!! I sincerely apologize about the delay in response!! I had to reset our password.. we weren't getting ANY of the private message notifications.
If you ever have a question PLEASE e-mail:
sales@airwaterice.com

I've reset the notifications to go to sales@airwaterice as well.

 

Thank you again for the help, and the speedy shipping... I got my invoices this morning that I will have everything next week!!