Hi all;
Before I contact Neptune for support just seeing if anyone has had a similar experience with not being able to calibrate a PH probe.
I have tried a couple of times without success. Oddly enough when I just put it in 10 .0 solution the probe reads fine. At the lower level (7.0) I think it’s off by .1 -this is not calibration-just putting it in solution.
Last time I even started with the probe in 7.0 solution and just popped up to 7.6-7.8 in calibration mode. IOS is up to date.
It’s a new probe but the same thing happened with the old probe. Thinking possible software bug?
Before I contact Neptune for support just seeing if anyone has had a similar experience with not being able to calibrate a PH probe.
I have tried a couple of times without success. Oddly enough when I just put it in 10 .0 solution the probe reads fine. At the lower level (7.0) I think it’s off by .1 -this is not calibration-just putting it in solution.
Last time I even started with the probe in 7.0 solution and just popped up to 7.6-7.8 in calibration mode. IOS is up to date.
It’s a new probe but the same thing happened with the old probe. Thinking possible software bug?